Privacy Policy

1. Introduction

Creatorz Consulting Group ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and what choices you have regarding your data.

This policy applies to all information collected through our website at www.creatorzconsulting.com, our assessments, contact forms, newsletter signups, workbook purchases, and any other interactions you have with us.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

• Fill out our contact form (name, email address, message)
• Sign up for our newsletter (name, email address)
• Take one of our free assessments (name, email address, assessment responses)
• Download our free resources (name, email address)
• Purchase a workbook or service (name, email address, payment information processed through Stripe)
• Book a consulting session through Calendly (name, email address, scheduling preferences)

We do not collect sensitive personal information such as social security numbers, government identification numbers, or health records.

3. How We Use Your Information

The information we collect is used for the following purposes:

• To respond to your inquiries and provide customer support
• To deliver the products and services you have purchased
• To send you our newsletter and educational content (with your consent)
• To personalize your assessment results and provide relevant recommendations
• To follow up with you regarding your assessment results or service inquiries
• To improve our website, services, and overall client experience
• To process payments securely through our payment processor

We will never use your information for purposes other than those described in this policy without your explicit consent.

4. Payment Processing

All payment transactions are processed through Stripe, a trusted and secure third-party payment processor. When you make a purchase, your payment information (credit card number, billing address, etc.) is transmitted directly to Stripe using industry-standard encryption.

We do not store, access, or have visibility into your full payment card details. Stripe handles all payment data in compliance with PCI DSS (Payment Card Industry Data Security Standard) requirements. For more information about how Stripe handles your data, please visit their privacy policy at stripe.com/privacy.

5. Third-Party Services

We use the following third-party services to operate our website and deliver our services:

• Stripe for secure payment processing
• Calendly for scheduling consulting sessions
• Web3Forms for processing contact form submissions and newsletter signups

Each of these services has their own privacy policies governing how they handle your data. We encourage you to review their policies. We only share the minimum information necessary for these services to function on your behalf.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy. If you are a newsletter subscriber, we will retain your information until you request to be removed from our list. If you are a client, we will retain your information for the duration of our working relationship and for a reasonable period afterward for record-keeping purposes.

If you would like us to delete your personal information, please contact us at [email protected] and we will process your request within a reasonable timeframe.

8. Cookies and Tracking

Our website may use basic analytics tools to understand how visitors interact with our site. This helps us improve the user experience and the quality of our content. These tools may collect anonymous data such as pages visited, time spent on the site, and general geographic location.

We do not use cookies for advertising or retargeting purposes. You can control cookie settings through your browser preferences at any time.

9. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information
• Opt out of receiving our newsletter or promotional communications
• Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

10. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from someone under 18, we will take steps to delete that information promptly. If you believe a minor has provided us with personal information, please contact us immediately.

11. Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security. You share your information with us at your own risk.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.